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Cybersecurity for Jamaica’s non-technical workforce: A primer

In today’s digital age, cyber threats are a significant concern for everyone, including non-technical workers in Jamaica. Many organizations rely on technology to conduct their business, and it’s crucial for all employees, regardless of their job function, to understand the basics of cybersecurity. In this article, we will discuss the cybersecurity considerations for non-technical workers in Jamaica.

Cybersecurity Threats

  1. Phishing: Phishing is a common cyber threat where attackers use fraudulent emails or messages to steal sensitive information. Non-technical workers should be aware of phishing tactics and know how to identify and report suspicious messages.
  2. Password Attacks: Password attacks are another common cyber threat where attackers use software to guess or steal passwords. Non-technical workers should use strong passwords and avoid using the same password for multiple accounts.
  3. Social Engineering: Social engineering is a tactic used by attackers to trick individuals into revealing sensitive information or performing actions that compromise their security. Non-technical workers should be aware of these tactics and know how to respond appropriately.

Best Practices

  1. Password Management: Non-technical workers should use strong, complex passwords and avoid using the same password for multiple accounts. Passwords should be changed regularly.
  2. Software Updates: Non-technical workers should ensure that their software and applications are up to date with the latest security patches to prevent vulnerabilities.
  3. Email Security: Non-technical workers should be aware of phishing tactics and not click on suspicious links or download attachments from unknown sources.
  4. Two-Factor Authentication: Two-factor authentication can provide an additional layer of security by requiring a second form of authentication, such as a fingerprint or code, to access accounts.
  5. Employee Training: Non-technical workers should receive regular cybersecurity training to stay up to date on the latest threats and best practices.


Non-technical workers in Jamaica must understand the basics of cybersecurity to help protect themselves and their organizations from cyber threats. Password management, software updates, email security, two-factor authentication, and employee training are just a few of the best practices that can help non-technical workers stay safe online. By implementing these strategies, non-technical workers in Jamaica can help protect their organizations’ sensitive data and contribute to a culture of cybersecurity awareness.

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